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Contact Shubee's Transportation
Bookings, Questions, and Corporate Accounts
Thank you for choosing Shubee's Transportation. Whether you need an immediate ride, to arrange airport transfers, set up a corporate account, or plan private event transportation, our team is available to help. We operate from Springfield, MA, providing service across Western Massachusetts and Boston-area routes.
Phone
Monday – Sunday: 24/7
Hours
PO Box 90325
Springfield, MA 0113
Address
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Frequently Asked Questions
How quickly can you respond to a same-day booking?
We often fulfill same-day bookings depending on vehicle availability. For urgent needs, call (413) 505-0395 for immediate dispatch.
Do you provide quotes over the phone?
Yes. We provide transparent quotes during the call. For complex events, we will provide a written proposal after gathering details.
Can I cancel my booking?
Cancellations are accepted; cancellation policies vary with booking type. For hourly reservations and special event bookings, we advise reviewing terms provided at booking. For last-minute cancellations, fees may apply depending on arrangement.
How do I get a corporate rate?
To receive corporate pricing, request an account setup during your first call. Our accounts manager will provide terms, pricing tiers, and invoicing procedures.
How do I request a receipt for a ride?
Receipts can be emailed immediately after the trip. For corporate accounts, monthly consolidated statements are available.
Accessibility and NEMT Inquiries
We offer NEMT and accessible vehicles for passengers with mobility needs. Call (413) 505-0395 to discuss requirements and confirm vehicle capabilities prior to travel.
Customer Feedback & Complaints
We value feedback. To submit feedback or a complaint, call (413) 505-0395 and request to speak with our service manager. We investigate concerns promptly and use feedback to improve service standards.
Emergency Contact Procedures
For concerns during a trip, call the driver using the number provided in your confirmation. For urgent operational issues, contact dispatch at (413) 505-0395, available 24/7.